BOOKSHOP REFUND POLICIES AND FAQS

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In Store Shopping:  Currently we offer online shopping only for most customers. Our  in-store shopping is reserved for private shopping and for  students/scholars through our education programs. We also hosts and  support community events, where shopping is available. To learn more  about our upcoming events CLICK HERE!

For purchase to deliver orders (BOOKshop), we typically use a third-party website (Bookshop.org) to provide our online order and delivery services. 

• If need help with an order question on Bookshop...
• If you need to return something to Bookshop...
• If you need help accessing Bookshop's customer service team...
   

Fill out their customer support ticket form here with any and all customer service/site issues. Also, you can email orders@bookshop.org for help. 

For purchase for delivery orders from in store inventory:  We  only ship orders within the United States. When we ship orders delivery  dates may vary due to final destination and weather. The charges for  for delivery service,  is standard with USPS, UPS, FedEx, or other  delivery services. 

Refund Policy:  Please  note purchased items ON-SITE are non-refundable and  non-exchangeable due to  safety precautions.  Please review your item  prior to submitting your payment.